Privacy Policy — By Mekzu

At By Mekzu ("we," "our," "us"), accessible from kasuebymekzu.com, your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.

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1. Information We Collect

When you visit our website or purchase our products (such as the By Mekzu Air Leg Massager), we may collect:

Personal Information you provide:

• Name
• Email address
• Shipping and billing address
• Phone number
• Payment information (processed securely via third-party payment processors)

Automatically collected information:

• IP address
• Browser type and device information
• Pages visited and time spent on our site
• Referring website
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your order (confirmations, shipping updates, refund requests)
• Respond to customer service inquiries
• Send promotional emails or offers (only if you've opted in)
• Improve our website, products, and customer experience
• Prevent fraud and ensure website security
• Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share your data with:

• Payment processors (e.g., Stripe, PayPal, Shopify Payments) to securely process transactions
• Shipping and logistics partners to deliver your order
• Marketing/analytics tools (e.g., Google Analytics, Meta Pixel) to understand website performance
• Legal authorities, if required by law or to protect our rights

4. Cookies

Our website uses cookies to:

• Keep items in your cart
• Remember your preferences
• Analyze site traffic and usage
• Deliver relevant ads (if applicable)

You can disable cookies through your browser settings, though this may affect site functionality.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Opt out of marketing communications
• Withdraw consent for data processing

To exercise these rights, contact us at support@kasuebymekzu.com.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.

9. Children's Privacy

Our products and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:

• Email: support@kasuebymekzu.com
• Website: kasuebymekzu.com